My mainstream career has been pretty much in a straight line: teaching, management, training and now facilitation. After four years of teaching in England, I moved to Rhodesia where I had the pleasure of being swarmed by hornets and meeting Ian Smith before leaving for Cape Town. Here, I became Company Secretary in a civil engineering firm of 1500 employees. I stayed for five years in Cape Town before returning to the UK to join a training company.
I became less enthusiastic about training, feeling that it was pretend. Participants may have returned to their organisations fired up – but, then what? Development effort focusing on the individual in isolation is rarely effective.
Working with individuals and teams on live issues became a greater part of my work and it coincided with my being introduced to pin boards and stationery designed for group collaboration.
At first I used the techniques on training courses and in team working. Next, I designed interventions that were pure facilitation – any situation where the client wished to analyse what was happening and then to put in place solid actions.
Facilitation has now become what I do – strategy, project rescue, requirements definition, public consultation, customer focus, performance management, BPR. I find it a fulfilling experience both for me and the clients that I work with.